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Sainsburys click and collect - how to use the service 

Thefree Click & Collect service is now available from selected Sainsbury’s stores.

Simply place your order online by 2pm and they'll deliver it to your chosen store for you to collect from 4pm the next day.

The service is available for most but not all of the items they sell, so please check individual product pages when you place an order.

Please bring your order acknowledgement email and photographic ID (such as a passport or drivers licence).

Someone else can collect your order on your behalf, but to prevent fraud the person you've nominated must bring along your order acknowledgment email, your ID and photographic ID belonging to them.

When you arrive in store, please follow the signs directing you to the ‘Click & Collect’ desk, where they'll process your collection. The desk is open between 8am – 8pm Monday to Saturday, and all trading hours on a Sunday.

Click & Collect ensures your order will be in stock at your selected store, as they'll despatch it overnight from our central warehouse. Your order will be available for collection for 7 days, but if you're unable to collect it within that time, please contact the Click & Collect service on 0800 328 1700.

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